Tom and Jenna

First Home Buyer Loan

Background

Tom and Jenna were a hard-working, young couple who both earned decent wages, Tom as a paramedic and Jenna as a teacher. They had built their savings over the years and when their ideal property came onto the market they put in an offer.

Like many people their first move was to go to the bank they did their transactional banking with. They handed in their application and waited. As the finance date on their contract drew nearer and they still didn’t seem any closer to an approval they became nervous and sought out our services.

What Our Clients Think …

Don provides a friendly and knowledgeable service based off his experiences as a lender in a bank. Don knows the industry inside out and knows where to go to get the best deal for his clients. Don is easy to work with.

Don and his team have always been very helpful over the many years of acquiring loans. Good service and friendly team.

Excellent service with honest feedback. I will never go straight to the bank again. It’s nice to know you have someone on your side, particularly when things get hairy. I could not recommend their services highly enough.

Thank you to Don and your amazing team for helping us achieve our dream of owning our own home!! You went above and beyond, answering every question we had along the process, organizing, and finding the bank that suited our needs for our first home.

Absolutely outstanding service. Don was able to get my loan sorted without the usual hassle that I have faced previously and I was able to get into my home sooner than expected and get my renovations sorted quickly.

We have dealt with Don and his team for several years now and we have only the highest regard for the professionalism and genuine customer focus that they provide. We have no hesitation in recommending his services.

What we appreciated most about working with Don and his team was their ability to cut through the predictable delays related to paperwork, keep everyone happy, and deliver the expected results. Don has exceptional professional qualities. He provides up to date financial information.

 

Hi Don, Ben & team, I can’t thank you enough for assisting me so quickly with my loan query. It takes the pressure off to know that you are only an email/phone call away with no less than an immediate response. Thank you again.

Don helped not only with getting a great rate for our finance, but was also a great guide and someone we felt comfortable asking questions about the whole home buying process. He went above and beyond!

I didn’t hesitate to contact them again when I needed to refinance after my marriage breakdown. The service I have received from both Don and Jason was fantastic and I will definitely use them again in the future and recommend their services to others.

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